Description
Description
Description
- Occasion : Public , Street , Home , Outdoors
- Style : Basics , Vintage , Casual , Street , Lounge , Preppy
- Pattern Type : Print , Plain
- Season : Autumn , Summer , Winter , Spring
- Sleeve Length : Long Sleeve
- Design : Basic
- Color : Black
Size Chart
| cm | |||||
| Size | S | M | L | XL | 2XL |
| Shoulder | 44 | 45 | 46 | 47 | 48 |
| Bust | 100 | 104 | 108 | 112 | 116 |
| Length | 69 | 70 | 71 | 72 | 73 |
| Sleeve Length | 55 | 56 | 57 | 58 | 59 |
| inch | |||||
| Size inch | S | M | L | XL | 2XL |
| Shoulder | 17.3 | 17.7 | 18.1 | 18.5 | 18.9 |
| Bust | 39.4 | 40.9 | 42.5 | 44.1 | 45.7 |
| Length | 27.2 | 27.6 | 28.0 | 28.3 | 28.7 |
| Sleeve Length | 21.7 | 22.0 | 22.4 | 22.8 | 23.2 |
Delivery Time
We do our best to process orders as quickly as possible but our working method can sometimes be slower than many other stores, so if you think of buying from us expecting the speed of Amazon or similar, don't buy, you might be left disappointed...Â
The average production time are 15-20 days and an additional 5-9 days for shipping but may vary depending on the periods and volume of orders (e.g. Black Friday, Christmas, sales or particular promotions on our part) in this case the times can be longer and in rare cases even exceed the calendar month.Â
ATTENTION:
1. In case of delays or non-availability of the product, no communication will be sent, the customer purchases the goods aware of the timing written above.
2. For logistical reasons, some items purchased in the same order may need to be sent in separate packages. This means you may not receive all your products in one package.
3. Prices displayed on the website do not include duties or taxes. Depending on where you live, your country's customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs), or taxes.
If there is any shipping issue with your package, you can contact us at service@growlxx.com after your order was placed.
Return & Exchange
Thank you for shopping at growlxx.com
If you are not entirely satisfied with your purchase, we're here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Products that do not meet these criteria will not be considered for return. To return the products, please submit items change request to customer service via service@growlxx.com. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your wallet in amount of few days if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email. We do not accept any request of exchange&return once the "specials" are sold.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Order Cancellation
We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit an order cancellation request to our customer service via service@growlxx.com once you decide to cancel the order. For orders canceled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation requests if the orders have been shipped.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
1. Size Issues:
- We do not offer refunds or exchanges for incorrect sizing. Each product is uniquely crafted to fit the specifications provided by the customer at the time of order. Please double-check your sizing information before completing your purchase.
2. Damaged or Incorrect Products:
- In the rare event that you receive a damaged product or one with an incorrect design, we are happy to process a refund. Please contact our customer support team within 10 days of receiving your order, providing clear photos of the damaged item or the design discrepancy. We will work swiftly to address the issue.
3. Immediate Production:
- Once an order is placed, it is immediately sent to production to ensure timely delivery. Due to this, we are unable to accommodate refunds or cancellations once an order has been confirmed. Please review your order carefully before finalizing the purchase.
4. Lost in Transit:
- We are not responsible for packages lost in transit. If your tracking information indicates that your order has been delivered, but you have not received it, please contact the shipping company directly to file a claim. We recommend reaching out to them as soon as possible.
Contact Information:
- For all refund-related inquiries or to report damaged/incorrect products, please contact our customer support team service@growlxx.com.
Note:
- Our refund policy is subject to change without notice. It is the responsibility of the customer to review this policy periodically.
Shipping Info
For orders over $35.00, you can enjoy free Standard Shipping.(Except THE MIDDLE EAST AND SOUTH AMERICA)
Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.
UNITED STATE AND OTHER COUNTRIES SHIPPING COST
Order Total(After Discount) Standard Shipping Cost
$0.01- $35 $7.99
Over $35 Free*
Standard and Expedited Delivery
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fee may varies by destination and the size of your order. For expedited shipping fee, you need to contact service@orcesrio.com or our Facebook to get further information.
Do you ship internationally?
Yes, we do offer worldwide shipping!
How long does shipping normally take?
Processing Time Normally 1-2 Business Days
Shipping Time
For US orders :
Standard Shipping: 3-10 business days
For non-US orders :
Delivery time is not guaranteed for Standard Shipping and thus we would suggest Expedited Shipping if there is a date that you would like to meet. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
How can I get my track&trace code?
Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.
Will my package be delivered to my house or to the post office for me to pick it up?
Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.
When will you ship my order?
Orders placed using our standard shipping will be processed within 3 business days.
Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
How do I track my order?
For worldwide common tracking tool: www.17track.net
Why do I have to pay the standard shipping fee for my order?
Free standard shipping is applicable only to orders with total value (after discount) over USD 40 under normal circumstances, and a flat shipping fee will be required otherwise.The shipping cost of the return and exchange shall be borne by the buyer.
Import Taxes & Duties
Some countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.